It clearly suggests that there is no active NBN service yet to my home.
Hopefully we are closer to a working internet connection.
Regrettably, I wish I was the bearer of better news. If still not working could be a faulty modem or your link has not been connected correctly to node.
I hate to ask you silly questions but are you definitely at the correct fibre cabinet?
That would be a very high priority fault, someone would be out within an hour to that I imagine. Wonder how much it is costing for the all the extra re-work to fix un-skilled contractors dodgy work ? I followed the steps in the book but on the NCD modem only the power light stays solid blue. Please can you let me know what the options are for resolving this? Whats my options going forward? There is no timeframe on how long this will take. The only time they may suggest ADSL is if your cabinet has no free ports for FTTC now and there is a waiting list to see if either Openreach expand the capacity at the cabinet or someone else leaves an FTTC service freeing up a port.
I have got 2 sms already remind me to hook up all the equipment, so I just switch all the equipment across from FTTC self auto istallation, 2nd blue light solid, but 3rd DSL light on NCD keep flashing blue, and of course no green light on modem DSL and internet.
Hi, Ive been trying to setup my NBN as i have received a call from the Telstra team to plug in the modem and get my connection changed over. The phone its self is working fine. Out of curiosity, I have noticed that the new AC1600 modem that you sent has a completely different username/password than mine on the EWAN configuration page. The Connection light was blinking, The DSL light was also blinking (not quite as fast as the Connection light). Received new NCD and modem from TPG and plugged in as per instructions.
After 1hr: The lights were still blinking so I … Have you ever heard this one humming? Let me know if you require additional assistance. If you have more than one phone socket make sure nothing is plugged into any of the other sockets and also try connecting modem to one of the other sockets. When I phoned Openreach to report it they were completely unaware of it, so the telemetry system obviously isn't that good. A silly question I know but you were listing at the FTTC cabinet rather than the PCP cabinet? Received new NCD and modem from TPG and plugged in as per instructions. Register (or login) on our website and you will not see this ad. Hi @Riezl ,Yep, the equipment is setup are per the Setup Guide. Copyright © 2020 TPG Internet Pty Ltd ABN 15 068 383 737 - All Rights Reserved | Privacy.
FTTC NCD Connection problems. Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines. I've tried contacting via Twitter - no reply. (adsbygoogle = window.adsbygoogle || []).push({}); Agreed that the "Normal" Voltage in the Harmonisation Rules is 230 Volts.
The Connection light was blinking, The DSL light was also blinking (not quite as fast as the Connection light). Hi, I have got 2 sms already remind me to hook up all the equipment, so I just switch all the equipment across from FTTC self auto istallation, 2nd blue light solid, but 3rd DSL light on NCD keep flashing blue, and of course no green light on modem DSL and internet. No DSL Light on Openreach Modem - CSC - FTTC Fault... Our tests have found a fault with your broadband service". And the NCD unit was clicking quite often. After 30mins: The blue lights were still blinking. Flashing indicates local network activity.